Education Specialists
Scott Loochtan
President
Scott Loochtan has been providing insurance solutions to individuals since 1987, the year he became licensed and started his first agency. He has been involved in insurance in one form or another his whole life. Scott started his next agency in 1991 with two of his friends, both of whom are still with him today–one of whom is now his brother-in-law. Learn More About Scott >
Jenn Hamann
Executive Vice President
Jenn started in the Insurance industry in 2007 and immediately proved that hard work can overcome inexperience. Within her first year, she became one of the top producers in the country. After co-founding her agency and becoming one of the top General Agencies in the country, she decided to join Senior Services of Illinois in 2012 focusing on growing a top-notch Medicare sales team. Learn More About Jenn >
George Vida, Jr.
State Director
George has been in the insurance industry since 1986 and with Senior Services of Illinois since 1992. George is a sought-after speaker, has conducted numerous Medicare and Medicare Part D training seminars, and has trained numerous successful insurance representatives. His philosophy has always been to treat his clients as if they were family. Learn More About George >
Rosalyn Ahmad
Education Specialist
Rosalyn has been a licensed Health and Life agent since 2004 joining Senior Services of Illinois in 2013. She is licensed in Louisiana, Illinois, New Mexico, Oklahoma, and Texas. Rosalyn is the mother of 4 children and 6 grandkids and knows how important it is to get the most out of her insurance plans. Learn More About Rosalyn >
Debra Airhart, ACS, AIAA, AIRC
Education Specialist
Debra has been with Senior Services of Illinois since 2010 and brings over 40 years of health insurance experience, service, and professional development. She is also an Associate in Customer Service (ACS), an Associate in Insurance Agency Administration (AIAA), and an Associate in Insurance Regulator Compliance (AIRC). Debra has her insurance licenses in Life, Health, Property, and Causality, and is certified in Long Term Care in Illinois. Learn More About Debra >
Edward Boehm
Education Specialist
Edward has been a licensed health and life agent since 2024 and holds licenses in Florida, Illinois, Texas, Oklahoma, and New Mexico. His focus is on educating Medicare recipients about their additional insurance options so they can make the best, most informed choices about their healthcare needs. Edward has always believed that insurance should be approached with empathy and understanding of each client’s circumstances. Learn More About Edward >
Jenna Boonzaaijer
Education Specialist
Jenna has been licensed in the insurance industry since 2012 and with Senior Services of Illinois since 2020. Jenna is licensed in Colorado, Illinois, New Mexico, Oklahoma, and Texas. Jenna was formally a teacher so answering questions was her favorite part of the day– ‘more education is better’ – and finding the ‘best cheapest’ solutions for each client was her only goal. Learn More About Jenna >
Phil Coelho
Education Specialist
Phil started in the business selling Property & casualty insurance in 1995. In 2001 he moved over to the Life and Health side and in May 2002, he came to Senior Services of Illinois. Phil is licensed in Illinois, Texas, Oklahoma, and New Mexico. Learn More About Phil >
Kayla Hahn
Education Specialist
Kayla Hahn has been a licensed education specialist with the company since 2023. Kayla is licensed in Florida, Illinois, Texas, New Mexico, and Oklahoma. She believes in going the extra mile for her clients and that one small act of kindness can go a long way in helping and improving someone’s life. Her passion has always been to help others. Learn More About Kayla >
Mike Kelley
Education Specialist
Mike has been in the Insurance business since 2006 focusing on Life, Health, and Medicare. Mike joined Senior Services of Illinois in 2014 and is licensed in Illinois, New Mexico, Indiana, and Texas. Mike has been married to his wife Meg since 2000 and has 2 adult children Sydney and Trick. Learn More About Mike >
Marc Lallier
Education Specialist
Marc has been a licensed agent since 2006 and with Senior Services of Illinois since 2012. He is licensed in Illinois, Oklahoma, Texas, and New Mexico. His philosophy is simple: treat others how you want to be treated and do what is best for the client. Learn More About Marc >
Brian Marsh
Education Specialist
Brian has been providing insurance solutions for clients since 1986. He joined the Senior Service of Illinois in 2008. He has his Health, Life, Property, and Causality licenses and Long-Term Care certification. He is licensed in Illinois and Texas. Brian’s motto is that you will not find a better insurance plan, better price, or better client service than he can provide. Learn More About Brian >
Lesli Carter McFalls
Education Specialist
Lesli has been with the Senior Services of Illinois since 2022 and in the insurance industry since 2008. She has worked all different types of insurance and Medicare and Life are her favorite. Lesli is licensed in Texas, New Mexico, Oklahoma, Illinois, and Colorado. Her business philosophy is to always do what is best for the client and to tell the truth even if that means you lose a sale. Learn More About Lesli >
Griselda Montano
Education Specialist
Griselda was introduced to insurance in 2001, after getting her property and casualty license in Knoxville, TN. In 2006 her Husband David and her moved to Colorado and expanded their family with a beautiful daughter. After working in the Banking and Retail business she returned to the insurance industry. She joined Senior Service of Illinois on the Administrative Team in 2020 and obtained her Health and Life license. Learn More About Griselda.>
Rebekah Ortiz
Education Specialist
Rebekah has been with the company since 2013. She received her license in 2014 and is currently licensed in the states of New Mexico, Texas, and Illinois. Rebekah is bilingual (Spanish) and that has been a great asset for the company for many years. Learn More About Rebekah >
Brittany Riddle
Education Specialist
Brittany has been working with Senior Services of Illinois since 2012. She joined the company and has never looked back! Brittany is licensed in Arizona, Colorado, Florida, New Mexico, Nevada, Oklahoma, and Texas. She believes that in this business, it’s important to know the area and the community she works with. She wants to be able to offer the best product for each individual and their specific needs. Learn More About Brittany >
Shaniece Rollins
Education Specialist
Shaniece has been licensed since 2023 in Life, Health, Property, and Causality. She is licensed in Mississippi, Louisiana, Texas, Illinois, Oklahoma, and New Mexico. Learn More About Shaniece >
Beverly Sandersfeld
Education Specialist
Beverly has been in the insurance industry since 2010 and joined Senior Services of Illinois in 2012. She is licensed in Colorado, Illinois, Texas, Oklahoma, and New Mexico. Her passion is helping seniors by teaching them the ABC&Ds of Medicare so they can make good, informed decisions moving forward. Learn More About Beverly >
Kimberleigh Schaldach
Education Specialist
Kimberleigh began working at SSI/CDIS in early 2015 as part of our administration team. She has since made the transition to an Education Specialist. She has always been dedicated to going above and beyond for our customers regardless of her role. Learn More About Kimberleigh >
Jenni Segura
Education Specialist
Jenni joined the life insurance industry in 2024. She is licensed in Colorado, New Mexico, Texas, Oklahoma and Illinois. She believes in always putting the client’s needs first and ensuring that they end up in the best position possible. Jenni is married to her husband Aaron and they have four children, three boys and one girl. Learn More About Jenni >
Mary Shipley
Education Specialist
Mary has been with Senior Services of Illinois since 2009. Mary specializes in educating seniors about choosing the right secondary coverage for Medicare. Learn More About Mary >
Kevin Smith
Education Specialist
Kevin has worked for Senior Services of Illinois since 2013 and has been involved in the Insurance industry since 2009 bringing his experience and expertise to his clients. Before joining SSI, Kevin was with another major insurance firm, helping many clients with his knowledge and care. Learn More About Kevin >
Lilly Vida
Education Specialist
Lilly has been an Agent with SSI since her husband George Vida, recruited her to work for the Agency in 2005. Since then, she has been helping clients navigate the Medicare Maze with skill and patience. Learn More About Lilly >
Lauren Walsh
Education Specialist
Lauren has worked in the health industry since 2013, and as a health insurance agent since 2018. She started with Senior Services of Illinois in the summer of 2021. She is licensed in Arizona, Illinois, New Mexico, Oklahoma, and Texas. Learn More About Lauren >
Shelley Warner
Education Specialist
Shelley has been with Senior Services of Illinois since 2020. Starting in an administration and customer service role provided her with the opportunity to learn all the ins and outs of insurance and Medicare. She now assists her clients as a licensed insurance agent. Helping people find the best fit for their specific needs and being a helping hand are her top priorities. Learn More About Shelley >
Marcia Williams
Education Specialist
Marcia has been in the insurance business since 2018, specializing in Life, Long-Term Care, and Medicare Insurance. She joined Senior Services of Illinois in 2012. Marcia is licensed in Colorado, Illinois, Texas, Oklahoma, and New Mexico. Learn More About Marcia >